Terms of Service

Introduction

Welcome to At Home Senior Services ("we," "us," "our"). By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use our services.

Our Mission

At Home Senior Services is committed to fostering independence in seniors through compassion, companionship, and commitment. We aim to provide peace of mind for your family by ensuring that our caregiver support team serves as an extension of your family, delivering personalized care that stands out from other agencies.

Our Goals

We strive to employ the best caregivers in the area. Our personalized introduction process is designed to understand your loved one’s specific needs. Our founder, Mary Jo, will personally meet with you and your family to discuss the available options and select the best caregiver to fit within your family dynamics.

Services Provided

We offer a range of in-home care services tailored to meet the unique needs of each senior. These services include, but are not limited to:

  • Personal care assistance
  • Companionship
  • Medication reminders
  • Light housekeeping

Eligibility

Our services are available to individuals who require in-home care assistance and reside within our service area. A thorough assessment will be conducted to determine the suitability of our services for each client.

Caregiver Matching

We take great care in matching caregivers with clients based on the specific needs, preferences, and dynamics of the family. While we strive to provide the best match possible, we cannot guarantee compatibility. If any issues arise, we will work diligently to resolve them and find a suitable replacement if necessary.

Privacy and Confidentiality

We are committed to protecting the privacy and confidentiality of our clients. Any personal information collected during the provision of our services will be handled in accordance with our Privacy Policy. We will not share your information with third parties without your consent, except as required by law.

Payment Terms

Our services are billed on a weekly or monthly basis, depending on the agreed-upon arrangement. Invoices will be provided, and payment is due within 15 day of receipt.

Cancellation and Termination

You may cancel our services at any time with a 30 days notice. We reserve the right to terminate services if payment is not received, if there is a breach of these Terms, or if we determine that our services are no longer appropriate for the client.

Limitation of Liability

While we strive to provide the highest quality of care, we cannot be held liable for any damages, losses, or injuries that may occur during the provision of our services. Our liability is limited to the extent permitted by law.

Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and you will be notified by email. Your continued use of our services after such modifications constitutes your acceptance of the new Terms.

Thank you for choosing At Home Senior Services. We look forward to providing compassionate and personalized care to your loved ones.